Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A pop-up window will appear. It includes exhaustive info about all the actions that you can carry out on the given page. Each context menu opens on the same page so that you can quickly return to your work.
Video Tutorials
We have a wide range of educational videos explaining how to work with our web hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of just reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by simply watching our step-by-step instructional videos.
F.A.Q.
If you can't discover the solution you need, take a look at our comprehensive Frequently Asked Questions database, which includes questions asked by actual customers and offers practical solutions. We frequently "revamp" our FAQ section with new Q&A's in order to cover all the new additions and innovations associated with our web hosting platform.
Ticketing System
If you still can't find the answer you are looking for in the Frequently Asked Questions database either, you can get in touch with our excellent team of client support engineers available 24x7 and eager to help you with any problem. Each support ticket you open will be responded to in less than 1 hour (the average support ticket response time is only 20 mins), so you will never have to wait a long time to receive an answer to your question.
